Using the Dead Letter Queue (DLQ) solution - Documentation for MainView AutoOPERATOR 8.2
Sebastian Wright
Published Apr 07, 2026
The earlier version of the DLQ solution was designed to function mostly as a reporting tool, notifying operators when dead letters have arrived and moving invalid dead letters to another user-specified queue. You can continue to use this solution; refer to Using the Dead Letter Queue solution (version 6.4.xx only).
However, BMC Software recommends that you use the current version of the DLQ solution because of improvements made in this release, including greater flexibility. The current version of the DLQ solution performs more functions which includes specifying retry attempts for moving messages to their destination queues, and when that is not possible, moving the messages to another permanent queue.