The Real Reason Royal Fans Are Unhappy With Kate Middleton's Mom

The UK's retail sales are said to have suffered the worst decline on record last month, as supply chain and staffing challenges have combined with widespread unemployment and shelter in place concerns (via City A.M.). Middleton's business appears to be no exception to troubles, as evidenced by some very unhappy customers on Instagram. 

States one unhappy commenter, "You are totally unreachable which is very bad customer experience." Another purchaser shares, "I keep trying to call on your number and it hangs up every time, no way to reach out to you and no answers to my emails... really not a good customer experience at all." In an expressive display of disappointment, another unhappy Instagram customer states, "Shambolic experience. Please save yourself the trouble and order elsewhere. We ordered a personalised banner for our son's birthday weeks ago and still haven't received it." 

In good faith, the company does seem to have followed up with each issue online. Here's hoping Party Pieces will continue to correct these issues, and adjust to today's vastly different retail landscape.