Reconciliation best practices - Documentation for BMC Helix CMDB 21.02
Mia Lopez
Published Apr 07, 2026
Do not change the value of the ReconciliationIdentity attribute for unidentified and identified CIs or relationships.
Changing the value of the ReconciliationIdentity attribute for unidentified and identified CIs or relationships to some other character causes inconsistent results. The reconciliation engine looks for a value of 0 for unidentified CIs in the ReconciliationIdentity attribute.
