Installing and configuring the Openfire chat server - Documentation for Remedy Action Request System 20.02
Elijah King
Published Apr 07, 2026
The Server Name specific to Server Properties in Openfire Server Information page must be either fully qualified server name or an IP address which is accessible from any client browser.
To change the Server Name, perform the following steps:
1. Open the Openfire Server Information page.
2. Select Server Properties.
3. Click Edit Properties, to change the server name.
The Server name should also be changed in Data Visualization Definition form to match the change exactly.
Ensure that you restart the Openfire Server after you finish editing the Openfire Server Information page.
