Creating incidents from IBM QRadar SIEM offenses via BMC Helix iPaaS, powered by Jitterbit - Documentation for BMC Helix Multi-Cloud Broker 23.3
Mia Walsh
Published Apr 07, 2026
Enable the creation of BMC Helix ITSM incidents from IBM QRadar offenses, synchronization of activity notes between an incident and offense, and closing the offense from the incident.
By default, this variable is set to true. If you want to disable the creation of BMC Helix ITSM incidents from IBM QRadar offenses, sharing of activity notes between an incident and offense, and closing the offense from the incident, set this variable to false.
