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Configuring tone analysis in applications - Documentation for BMC Helix Innovation Studio 22.1

Author

Mia Lopez

Published Apr 07, 2026

IBM Watson Assistant will be retiring its Tone Analyzer capability by February 2023, a user sentiment detection within BMC Helix Innovation Studio applications. BMC will no longer activate new BMC Helix Innovation Studio customers with IBM Watson's Tone Analyzer capability effective April 13, 2022.

BMC is reviewing options with IBM for potential replacement capabilities for its intelligent user sentiment detection.