Comparison between cognitive insights and full-text search - Documentation for BMC Helix Platform 20.02
Robert King
Published Apr 07, 2026
Supports attachments in the following formats:
- Adobe PDF
- Microsoft Word
- HTML
- XML
- OpenDocument
- Electronic publication format (digital books)
- RTF
- Compression and packaging formation (.zip, .bzip2, .tar, .ar, .cpio)
- Unicode
- Java class filed and archives (extracts class names and method signatures from Java class files and the .jar files containing them)
- mbox (extracts email messages from the mbox format used by many email archives and UNIX mailboxes)
- Image formats (extracts metadata from image formats supported by the java platform)
- Audio formats (extracts the lyrics, if present, and any metadata from MP3, MIDI and other simple audio formats)
- Video formats (supports only Flash video format using a simple parsing algorithm)
Supports attachments in the following formats:
- Adobe PDF
- Microsoft Word
- HTML
